"As the old saying goes: you pay for QUALITY and QUALITY stands the test of time"Justin Chellis, Ayr, Queensland.

Submit a warranty claim

 

Dear customer,

We are sorry are you experiencing issues with your appliance. Our team are here to help! Simply lodge a ticket with your proof of purchase and our warranty team will contact you within 24 hours.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Requests for refunds that meet the terms below will be processed within 5-7 days from receiving the returned parcel.

Warranty Terms & Conditions available here(For OPTIMUM 500).

Warranty Terms & Conditions available here(For OPTIMUM 600).

Warranty Terms & Conditions available here(For OPTIMUM 700).

Warranty Terms & Conditions available here(For OPTIMUM 8200).

Warranty Terms & Conditions available here(For OPTIMUM THERMOCOOK).

Warranty Terms & Conditions available here(For OPTIMUM 9900).

Warranty Terms & Conditions available here(For Optimum 9200A/9400)

Warranty Terms & Conditions available here(For OPTIMUM P200 FOOD DEHYDRATOR).

Warranty Terms & Conditions available here(For OPTIMUM G2.1 PLATINUM SERIES BLENDER).

Warranty Terms & Conditions available here (For Vibrofit Pro).

Warranty Terms & Conditions available here (For Vibrofit One).

Warranty Terms & Conditions available here (For OPTIMUM G2.3 PLATINUM).

Warranty Terms & Conditions available here (For Vibrofit 3D).

Warranty Terms & Conditions available here (For NutriForce Extractor).

 

Copyright Athena Solutions Pty Ltd

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Froothie Australia

Proud distributors of the Optimum range of appliances in Australia.

contact info

  • Collection and Distibution Points:
    Vermont, VIC 3133
    Eagle Farm, QLD 4011
    Malaga, WA 6090
    Click here for more details
  • Phone : 1300 309 900
    Direct : +61 3 8609 2210
    Fax : +61 3 8677 9555
  •         ABN : 17 149 490 602

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