We are sorry are you experiencing issues with your appliance. Our team are here to help! Simply lodge a ticket with your proof of purchase and our warranty team will contact you within 24 hours.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Requests for refunds that meet the terms below will be processed within 5-7 days from receiving the returned parcel.
Proud distributors of the Optimum range of appliances in Australia.